You may encounter promos of Vulkan Vegas on many web site. Vulkan Vegas has many differences than the other Russian casinos called “Vulkan”. It has a modern layout and variety of casino games as well as different payment methods.
But Vulkan Vegas has a negative feature. When it comes to withdrawing your winnings, it is almost impossible to withdraw your money.
If you play on Vulkan Vegas, and want to withdraw your winnings, get ready for a long journey!
At first, you need to send documents to verify your account, it takes about 1-2 days. Well, that’s the easiest path of the road. In Terms and Conditions of Vulkan Vegas, it says “It takes up to 15 Business Days to process withdrawal orders”. When you ask live support about your withdrawal, they say “15 business day is a fair time for a withdrawal order. How can waiting 15 business days for withdrawal be fair?
The story goes on…If you are patient enough to wait that long time, get ready for a surprise. They cancel your withdrawal request on the 14th day for another reason.
This casino wants you to lose all of your Money during withdrawal processing time. It is so obvious that your withdrawal amount is not deducted from your balance.
When you see that your money stays in your balance after placing your withdrawal order, it is very normal that you think that it is not processed, and place a withdrawal order again. And not surprisingly, your consecutive orders are used as a reason for the cancellation of your main withdrawal order, of course on the 14th day!
This loop is going on and on. You try to withdraw, wait 14 days, and they cancel it. It’s also almost impossible to chat with live support as it’s usually offline.
Vulkan Vegas never inform you about the cancellation of your withdrawal with an e-mail. You always have to log in to your account and check it. Their aim is to make you lose all of your Money with the anger caused by a cancelled withdrawal.
If you play your favourite casino games and win money on Vulkan Vegas, you will regret it. They do everything for not to pay out your winnings. Every time they find a different and silly reason for each cancelled withdrawal.
On the below screenshot, You can see how many times they cancelled a withdrawal of a player and how long he’s had to wait…
