Hello,
I am CasinoBigWinnerTv. You can see my Youtube Channel and Instagram account. I am a high-roller.
I played on Spinia Casino (Spinia.com), Which is same group with: BOB Casino, PlayAmo, Betchan, BetAmo,CasinoChan, Cookie Casino, Woo Casino, 20Bet, Avalon78.
I deposited totall 12.000€ and I won 20.000€. When I start request withdrawal, they regularly cancelled my withdrawal requests. Reason that I didn’t verified my account yet. But it start showing Spinia casino strategy to make player lose.
I started verification process, I already sent documents, which requested by Spinia casino. They do every thing, they use all excuses not to verify my account, also they sent new email for additional documents.
I also send all documents, exactly what they want, how they want.
But Spinia doesn’t pay it for 1 month.
They have daily withdrawal limit 4.000€. But they paid me nothing. When I contact Live Chat, I get same answer, that payment department will take care for it. But I am waiting 1 month already. They also have VIP manager, but this VIP manager (Elly) gives VIP service only if you lose. When you win, they do nothing.
I also tried to complaint by MGA. But MGA do not do anything again this casino. They forwarded me only to an ADR Website. And ADR Website do nothing as well.
I am very disappointed and I am very angry for this kind of cheater casino, where players can not withdrawal winnings and can not have happiness.
You can see screenshots that they don’t pay!
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As a High-Roller Casino player, I am warning all players to stay away from Spinia and other casinos from same group: BOB Casino, PlayAmo, Betchan, BetAmo,CasinoChan, Cookie Casino, Woo Casino, 20Bet, Avalon78.